If you have ordered from Sticks & Sponges and you have only received only some of the items you ordered.
Don't worry this is not uncommon and usually the case when ordering multiple items for example sticks (brushes) & sponges. Typically they will be delivered a few days to even a week apart!
Just follow the tracking number you have been given for your orders/ items.
When you purchase and your order number is created, you will automatically get an email 30 days after your order is created. You will also get another email 60 days after your order is created to follow up with you and make sure you have got all your products.
Your going to want to respond to these emails if you have NOT got your products after 30- 60 days!
(If it takes 60 days for delivery this is an extreme case, but can happen if for some reason your package gets held at customs for few weeks. HIGHLY unlikely to take this long but does happen.)
View complete shipping detail times and delivery windows.
Or When you receive your products and you are satisfied please write a review, tell a friend ! Earn points ! Pay with points ! It would be selfish if you didn't tell your makeup loving friends about your new products.